Privacy Policy

1 Who We Are

8Cloudsolutions Pte Ltd ("8Cloudsolutions", "we", "us", or "our") is a software development company incorporated in Singapore. We provide software development, cloud solutions, systems integration, and related technology services to businesses across the Asia-Pacific region.

This Privacy Policy applies to all personal data collected through our website, services, and any direct communications with us.

2 Data We Collect

We collect personal data that you provide directly to us, as well as data collected automatically when you use our website. This may include:

• Contact information — name, email address, phone number, and company name when you reach out to us or submit an enquiry
• Application data — CV/resume, cover letter, LinkedIn profile, and other information submitted through our careers application form
• Communication records — emails, messages, and notes from meetings or calls with our team
• Usage data — IP address, browser type, pages visited, time spent on pages, and referral sources collected automatically via cookies and analytics tools
• Technical data — device information, operating system, and browser settings
• Business information — company details and project requirements shared during scoping or engagement discussions

We do not collect sensitive personal data (such as race, religion, health, or financial account information) unless explicitly required and consented to for a specific purpose.

3 How We Use Your Data

We use your personal data only for the purposes for which it was collected, including:

• Responding to enquiries and providing information about our services
• Processing and evaluating job applications
• Delivering software development services and managing client relationships
• Sending service-related communications and project updates
• Improving our website and understanding how visitors interact with it
• Complying with applicable legal and regulatory obligations
• Preventing fraud and ensuring the security of our systems

We will not use your personal data for unsolicited marketing without your explicit consent.

4 Legal Basis for Processing

We process your personal data on the following legal bases under the Singapore PDPA and, where applicable, the EU General Data Protection Regulation (GDPR):

• Consent — where you have given clear consent for a specific purpose (e.g. marketing communications)
• Contractual necessity — where processing is necessary to perform a contract with you or to take steps at your request before entering a contract
• Legitimate interests — where we have a legitimate business interest that is not overridden by your rights (e.g. improving our services, fraud prevention)
• Legal obligation — where we are required to process data to comply with a legal or regulatory requirement

5 Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

• Service providers — trusted third-party vendors who assist in operating our website or delivering our services (e.g. cloud hosting providers, email platforms), bound by confidentiality obligations
• Professional advisors — lawyers, accountants, or auditors where necessary
• Regulatory authorities — where required by law, court order, or government authority in Singapore or other applicable jurisdictions
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with the PDPA and applicable data protection laws.

6 Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typical retention periods are:

• Enquiry and contact data — up to 2 years from last contact
• Job applications — up to 1 year from the date of application unless you consent to a longer period
• Client data — for the duration of the engagement and up to 7 years thereafter for legal and accounting purposes
• Website analytics — up to 26 months in aggregated or anonymised form

Once data is no longer required, it is securely deleted or anonymised.

7 Your Rights

Under the Singapore PDPA and applicable data protection law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that inaccurate or incomplete data be corrected
• Withdrawal of consent — withdraw consent at any time where processing is based on consent
• Erasure — request deletion of your personal data where it is no longer necessary for the purpose it was collected
• Data portability — receive your data in a structured, machine-readable format (where applicable)
• Objection — object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@8cloudsolutions.com. We will respond within 30 days.

8 Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Types of cookies we use include:

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
• Preference cookies — to remember your settings and preferences

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described above.

9 Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to exercise care when sharing personal information online.

10 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

11 Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

If you are not satisfied with our response, you may contact the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.